Shipping & Delivery

All orders are shipped directly to you from our warehouses and partnered sellers in either China or the USA depending on availability.

Please view the following delivery schedule below:

  • Estimated US arrival times are between 7-14 business days
    • On extremely high times, it may take up to 20 days for delivery
    • If for any reason your items take more than 20 business days to arrive, you will be entitled to 30% refund on your order.
  • Estimated international arrival times are between 10-30 business days for delivery
  • Should it take more than this time frame, you are entitled to 30% refund on your order

Although we do our very best to deliver products to its destination(s) ahead of the above schedule, please note that we are not to be held responsible for any orders which are delayed by Customs of a particular country.

We will, however, keep you updated with the status or your order and will always email you a tracking number once your order is placed and processed.

Should you have any questions or concerns, be sure to email us at: support@mitsooz.com.